Privacy Policy

Last updated: March 14, 2026

At TradingWizard AI ("we", "us", "the Platform"), we take your privacy seriously. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using the Platform at tradingwizard.ai, you consent to the practices described here.

1. Information We Collect

We collect the following types of information:

  • Account information — Your email address and display name, provided during registration.
  • Authentication data — Hashed passwords, WebAuthn/passkey credentials, and two-factor authentication (2FA) secrets.
  • Trading preferences — Your selected markets, risk tolerance, preferred timeframes, and bot configurations.
  • Chart analyses — Screenshots and AI-generated analysis of charts you submit for review.
  • Exchange API keys — If you connect an exchange, your API keys are stored encrypted (AES-256). We never store withdrawal-enabled keys.
  • Usage data — IP address, browser type, device information, pages visited, and feature usage patterns.
  • Payment information — Billing details are processed and stored by Stripe. We do not store your credit card number on our servers.

2. How We Use Your Data

We use the information we collect to:

  • Provide AI-powered trading analysis, signals, and bot execution tailored to your preferences.
  • Authenticate your identity and secure your account.
  • Process payments and manage your subscription.
  • Send transactional emails (account verification, password resets, billing receipts).
  • Deliver notifications via email and Discord when you opt in.
  • Improve the Platform's AI models, features, and user experience.
  • Detect and prevent fraud, abuse, and unauthorized access.

3. Third-Party Sharing

We share data with third-party services only as necessary to operate the Platform:

  • Stripe — Receives your email and payment details for billing and subscription management.
  • Google Gemini — Receives chart data and trading context for AI analysis. No personally identifiable information is sent to Gemini unless required for the analysis you request.
  • SendGrid — Receives your email address to deliver transactional emails.
  • Discord — Receives notification content via webhooks if you enable Discord alerts.
  • TradingView — Provides chart widgets and market data displayed on the Platform.
  • PostHog — Receives anonymized usage analytics if you opt in.

We do not sell, rent, or trade your personal data to third parties for marketing or advertising purposes.

4. Cookies & Tracking

The Platform uses a limited number of cookies:

  • Session cookie (NextAuth) — Required for authentication. This cookie keeps you logged in and is essential for the Platform to function.
  • Referral tracking cookie — A cookie with a 30-day expiration used for affiliate attribution. It records which referral link brought you to the Platform.
  • PostHog analytics — Optional analytics tracking. You can opt out of PostHog tracking in your account settings.

We do not use third-party advertising cookies or tracking pixels. For more details, see our Cookie Policy.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption at rest — Exchange API keys are encrypted using AES-256 before storage.
  • Password hashing — Passwords are hashed using bcrypt with salt rounds, never stored in plain text.
  • Encryption in transit — All connections use SSL/TLS encryption. HSTS headers are enforced.
  • Access control — Administrative access is restricted to authorized personnel only.

While we take reasonable precautions, no system is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

  • Notifications — Automatically deleted after 90 days via database TTL (time-to-live) indexes.
  • Chart analyses and trading data — Retained for as long as your account is active. Deleted upon account deletion.
  • Error logs — Retained for up to 90 days for debugging purposes, then automatically purged.
  • Account data — Retained until you request deletion or your account is terminated.

7. Your Rights

You have the right to:

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Request correction of inaccurate or incomplete data.
  • Deletion — Request deletion of your account and all associated data.
  • Data portability — Request an export of your data in a machine-readable format.

To exercise any of these rights, email us at hi@tradingwizard.ai. We will respond within 30 days.

8. Children's Privacy

TradingWizard AI is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a user is under 18, we will promptly delete their account and associated data. If you believe a minor has created an account, please contact us at hi@tradingwizard.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:

hi@tradingwizard.ai