Questions, answered.
Plain answers about Demo bots, plans and how we handle your data.
Getting started
7 questions
AI analysis and tracking for the assets you care about.
Wiz's bots keep checking the stocks, coins and currency pairs you pick, say Buy, Sell or Wait for the short and the long term with the levels and the reason, and alert you when it matters. It places no orders: a signal is analysis, and every decision stays yours.
No, it is AI analysis and tracking.
Wiz's bots check the assets you pick and give a bot signal, Buy, Sell or Wait, for the short and the long term. A signal is analysis, not an order: nothing is bought or sold on your behalf.
No.
TradingWizard places no orders on any real account, and there is no broker or exchange connection for trading. You read the signal and decide, and if you act on it, you place the order yourself at your own broker.
No.
Every account trades with demo money on live market data. The prices, the spreads and the market hours are the real ones, so a trade opens and closes against what the market was actually doing, but nothing is ever placed with a broker. There is no live switch and no setting that turns a demo trade into a real one.
Nothing for 7 days.
You add a card, use the whole plan for 7 days and pay nothing if you cancel before the trial ends. After that it is $40 a month. The yearly plan is $348 a year, which is $29 a month, paid up front with no trial. Without a plan you can look around, but you need a plan to act: follow a bot, set an alert, ask Wiz or place a Demo trade.
No.
Wiz explains every term it uses, and a bot writes its reasoning in words rather than in indicators. Beginners get a sandbox where being wrong costs nothing. Experienced traders get the levels, the reasoning and a second opinion on any chart.
Stocks, ETFs, crypto, forex, futures and major indices, with the supported list shown in the app when you pick a market.
Your Demo account
5 questions
It is the one account you have, and it holds demo money.
Everything books against it: a bot that opens a trade, a pack whose paper trades you copy, an order you place yourself. It opens with $10,000 in demo cash, and it remembers what it started with, so the all-time line measures your trading rather than your deposits.
Yes, both, from Accounts.
Adding demo cash is counted as a deposit rather than as a gain, and starting the account over records the balance it started from. Neither is a result, so neither moves your performance line.
Not for trading.
You can add holdings you keep somewhere else so that Wiz and your bots can take them into account, and a read-only exchange key can keep that list up to date. It is context for reading, nothing more: TradingWizard cannot place, change or close an order on any account of yours, and it never asks for permission to move money.
Not on the platform.
Every trade you see is demo money, so you can watch a strategy win or lose for weeks without a cent at risk. The honest part of the answer is the other half: real markets can always lose real money, and nothing you read here is a reason to think otherwise about a trade you go and place yourself.
Yes.
You own it. Export your trade history as CSV, or your whole account as JSON covering your profile, preferences, positions, trades, Wiz chats and watchlists, from settings at any time. Cancelling a plan deletes nothing: your data stays until you delete your account.
Bots and packs
8 questions
It reads one market for you, over and over.
A bot scan is the in-app analysis workflow: on every scan the bot reads live market data for its asset and writes what it sees, with an entry, a stop and a target when it finds a setup. When the conditions are not there it says so, and waiting is a normal answer rather than a failure. Every read is kept, so you can go back and see what it saw before anybody knew how it turned out.
It follows the candle size you gave it: a bot on a one-minute candle looks often, a bot on a weekly candle does not need to. It can ask for a closer look when price is sitting on its entry, its stop or its target. Crypto bots read around the clock; stock and forex bots read while their market is open and park until the next session, so a quiet overnight is the market being shut rather than the bot being stuck.
That it looked and found nothing worth trading yet.
It is the most common answer a bot gives and it is the bot working, not failing. The other honest answers are avoid, which means it judges this market not worth trading now, and stale data, which means the feed it needs did not arrive fresh and it would rather say so than guess from old prices.
There is no single accuracy figure, and we do not publish one.
Each Wiz bot's record is public, losses included: its win rate and how many Demo trades it has closed, on its own page and on the results page. Those trades use simulated money, and past results do not promise future ones.
5 bots on the plan, where paused bots count towards the number.
A bot that hits the limit pauses itself and says so on its own card rather than failing quietly. Without a plan you can look at every bot but not run your own. Ultimate is closed to new members, and people already on it keep their plan, with no set number of bots within fair use.
A named set of bots.
There are 16 Wiz packs: themed sets plus Wiz Bots, which gathers every global bot whose trades can lead to your own paper orders in your Demo account. You can also make packs of your own. New eligible bots join Wiz Bots automatically, and retired bots leave it. Copying needs a plan that covers the pack's current bot count.
Your Demo account starts placing its own paper orders.
When a bot in that pack opens a trade, your account places its own order for that asset at a per-trade size you choose, and closes it when the bot closes. Copying needs a plan that covers it (Pro or Ultimate); without a plan you can open every pack and read what its bots did. One pack at a time. Copying a Wiz pack leaves your own bots running on the same demo cash, so an order can be skipped when the cash runs short. Copying a pack of your own pauses your bots outside it, and a bot already holding a position runs it to its close. Stop copying and no new orders are placed; the positions already open still close when their bot closes. Following a bot is different: it sends you alerts and places nothing.
No.
What you see is what its bots did over a past window, from trades that actually closed, and a bot with nothing closed in that window contributes nothing rather than a zero. None of it says what the next trade will do. Every read is a description of a market, not a recommendation for you.
Plans, billing and trust
10 questions
Pro runs 5 bots with 10 alerts, Wiz chat with no daily cap and 5 live web checks a day.
Wiz's bots keep checking the assets you pick, and say Buy, Sell or Wait with the levels and the reason. Ultimate is closed to new members, and people already on it keep it.
Weekly expert views on covered markets.
Your bot checks the case against current price, structure and risk. Turn it on in your bot's data feeds. If the report covers your asset, the bot can support the view, challenge it or wait. Stale reports are left out. Included with Ultimate; existing Pro bots keep feeds preserved before the change. It is research support, not a personal recommendation and not an automatic trade.
You add a card and get the whole plan for 7 days.
Cancel before your trial ends and you pay nothing. After that it is $40 a month. The trial is on the monthly plan: the yearly plan, $348 a year, is paid up front. The trial is for new members: an account that has paid before is charged from the first day.
Yes.
The plan is $348 a year, which works out to $29 a month instead of $40. The year is charged once, up front, and it cancels in one click from settings.
Yes.
No contracts and no hidden fees. Cancel in one click from settings and you keep full access until the end of the period you have paid for. Yearly subscribers cancel auto-renew the same way, and a subscription bought in an app store is cancelled there.
Open Plan & billing in Settings to see your current subscription.
If a change is offered there, review its charges and timing before confirming. Downgrades, billing-period switches and discounted plans may need support. App Store subscriptions are managed through Apple.
Subscription fees are non-refundable except where the law requires otherwise, and App Store purchases follow Apple’s own refund process. You can cancel at any time and keep full access to the end of the period. If you want to try first, the 7-day trial costs nothing when you cancel before it ends.
No.
A bot shows what it read in live data, including a possible entry, stop and target. It doesn't know your situation, it isn't advice for you, and every decision stays yours.
An exchange API secret is encrypted with AES-256-GCM before it is stored (the key id beside it is not), passwords are hashed, and every connection uses TLS. You can sign in with a passkey or with two-factor authentication. A key you add is only read for your portfolio and is never used to trade or withdraw, and no account here can move money. We do not check a key's permissions, so create a read-only one.
No, never.
Your bots, your positions and your personal details are yours. We do not sell, share or monetise them in any way.
Ask anything else
Answers use only TradingWizard’s public product information. For account or billing help, contact support.
Don’t submit passwords, API keys, email addresses, or account details here. Use support for account-specific help.
The fastest answer is a bot of your own.
It trades in Demo with simulated money. No real orders are sent.