Question 1

What makes TradingWizard different from other trading tools?

Accepted Answer

TradingWizard uses visual AI that reads your chart like a human analyst — detecting patterns, support/resistance zones, Elliott Waves, and Fibonacci levels — then generates precise entry, stop-loss, and take-profit levels. It combines chart analysis, automated bots, portfolio tracking, and market intelligence in one platform.

Question 2

How do I get started with TradingWizard?

Accepted Answer

Sign up for free, upload a chart or type a ticker, and ask Wiz to analyze it. You'll get a full trade setup in under 30 seconds. No credit card required for the Starter plan.

Question 3

Which markets does TradingWizard support?

Accepted Answer

TradingWizard supports 135+ global assets including top cryptocurrencies, US stocks (NASDAQ & NYSE), Nordic OMX30, major Asian equities, forex pairs, indices, and commodities.

Question 4

What is Wiz?

Accepted Answer

Wiz is the TradingWizard AI trading assistant. Ask it to analyze any chart, check your portfolio risk, explain a market move, or generate a trade plan. It uses natural language — just type or speak like you would to a human analyst.

Question 5

How do TradingWizard trading bots work?

Accepted Answer

Bots are automated strategies that scan markets and trade 24/7. Set your risk level, pick an asset, and the bot handles entries, exits, and position sizing. No emotions, just execution. Run them in paper mode or connect MetaTrader 5 for live execution.

Question 6

Is there a free trial?

Accepted Answer

Yes. The Starter plan is free forever — no credit card required. You get daily AI chart analyses, a paper trading bot, and basic Wiz access so you can try the platform risk-free before upgrading.

Question 7

What is Deep Research?

Accepted Answer

Deep Research generates institutional-style research reports on any stock, crypto, sector, or theme — grounded in live web data and structured like a sell-side note (thesis, fundamentals, catalysts, risks, valuation scenarios). Reading the library at tradingwizard.ai/research is free for everyone; Ultimate members generate up to 10 new reports per month, straight from the terminal chart.

Question 8

What's included in Pro vs Ultimate?

Accepted Answer

Pro ($39/mo) includes unlimited Wiz chat & chart analysis, full live signals (unblurred), 5 trading bots, 10 alerts, and real-time market intelligence. Ultimate ($99/mo) adds the most powerful Wiz model with live web search, Wiz watching your positions 24/7, the Deep Research desk (10 reports/mo), unlimited bots & alerts, faster data, and priority support.

Question 9

Do you offer a refund or money-back guarantee?

Accepted Answer

Yes. TradingWizard offers a 7-day money-back guarantee on your first paid subscription. Email hi@tradingwizard.ai within 7 days of your initial charge for a full refund — no questions asked.

Question 10

Can I cancel TradingWizard anytime?

Accepted Answer

Yes. No contracts, no hidden fees. Cancel in one click from your settings page and you keep full access until the end of your billing period.

Question 11

How secure is my data on TradingWizard?

Accepted Answer

Exchange API keys and broker credentials are AES-256 encrypted at rest. Passwords are hashed with bcrypt. TradingWizard supports 2FA and WebAuthn biometric login. All connections use TLS 1.3 encryption and TradingWizard never has withdrawal access to your funds.

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